If you purchased your product directly from Better Health C, LLC or www.betterhealthcompany.com, we offer a 30-day return policy through our money-back guarantee. Prior to returning, please call us at 727-799-1580 to speak with an experienced customer support representative, and our support representatives will provide instructions on how to return products.
Our customer support hours are 24 hours a day, 7 days a week.
Refunds do not include return shipping fees, expedited shipping charges, and/or international shipping charges.
Return Policy
If you purchased your product directly from Better Health C, LLC or www.betterhealthcompany.com, we offer a 30-day return policy. To be eligible for a return, your item must be in the original packaging, unused and in the same condition that you received it.
Please call us at 727-799-1580 to speak with a customer support representative who will provide instructions on how to return the product. Customer support hours are 24 hours a day, 7 days a week.
Refunds do not include return shipping fees and / or expedited shipping charges.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email customerservice@betterhealthcompany.com or call 727-799-1580.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Shipping
Eligible returns should be mailed to:
Better Health Company
1302 West McNab
Fort Lauderdale, FL 33309
You are responsible for paying for your own shipping costs for returning your item.
If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for lost or undelivered returns.